Identifying and conceptualizing the effective factors on professional turnover intention in Audit profession

Document Type : Research Paper

Authors

1 Ph. D Candidate, Department of Accounting, Shahid Beheshti University, Faculty of Management and Accounting, Tehran, Iran

2 Associate Professor, Department of Accounting, Shahid Beheshti University, Faculty of Management and Accounting, Tehran, Iran

3 Assistant Professor, Department of Accounting, Shahid Beheshti University, Faculty of Management and Accounting, Tehran, Iran

10.22099/jaa.2022.41825.2180

Abstract

Introduction
One of the major problems that audit profession is faced with is that auditors quit after a short period of employment in audit firms, and before they can become members of the relevant professional community (Gertsson et al., 2017). According to the results of research by Hiltebeitel and Leauby (2001), more than half of the people who had chosen audit as their profession, have left the field during the past three years, the audit profession in Iran is not an exception.
According to the received information from Securities & Exchange Organization (SEO), as of March 2019, average retention period for auditors who worked in its trusted firms was 574 days which is too low in comparison with global statistics.
This amount of staff turnover poses challenges for audit firms and ultimately the audit profession because hiring and training new staff is costly (Chi et al., 2012), estimated by Hiltebeitel and Leauby (2001) at 150% of annual staff salaries. Also, because the organizational structure in audit firms is pyramidal and firms need more low-level staff than high-ranking staff, the departure of auditors and the recruitment of new auditors indicate a waste of time and imposition of the observed and latent costs (reducing in productivity) to audit firms (Rezazadeh et al., 2008) and finally the audit profession.
In addition to the high cost that staff turnover imposes on audit firms, the inability to retain experienced and capable staff, threatens the skills of audit teams, which makes audit quality vulnerable (Chi et al., 2012). Furthermore, due to the loss of expertise and the lack of specialized staff, firms are reluctant to accept some of their customers and so they earn less revenue (Moradi et al., 2016).
Despite the concerns of the regulators regarding the importance of retention of specialized staff in the profession, and the reports published in other countries regarding the significant challenge of retention of employees in the profession (Chi et al., 2012), no empirical and comprehensive research has been conducted on the factors affecting turnover in the audit profession.
 
 Research Question
This research seeks to identify and conceptualize the factors influencing professional turnover intention among the auditors in the audit profession and ultimately provide the effective factors in the form of a comprehensive model.
 
 Methods
In order to incorporate established theories in the theory development process the concept of Multi Grounded Theory (MGT) is proposed. MGT can be viewed as a reaction against GT and tries to combine certain aspects from Inductivism and deductivism. MGT is not only empirically grounded; it is also grounded in other ways. Three different grounding processes are acknowledged: theoretical, empirical, and internal grounding.
In this paper, MGT was used to configure a comprehensive model for explaining the influencing factors on professional turnover intention among Iranian auditors. This method was applied by combination of analysis of the data from the systematic review of related studies which were available on Journal’s online database and interviews with 18 experts who were selected through a combination of purposive and snowball sampling methods.
 
 Results
The abovementioned method led to development of a model in four groups: Conditions (Individual factors, Occupational factors, Intra-organizational link, Characteristics of Audit Institutions, Organizational climate, Occupational / Organizational attitude, Audit fee and Progress in career path),  Context (Factors in Macro level and at Profession level), Actions and interactions (dissatisfaction with current situation and professional turnover intention) and Consequences (Decrease in audit profession position, Decrease in audit quality and Expenses exposed in the profession)
 
 Discussion and Conclusion
A literature review in this field which is the first step of Multi-grounded theory indicated that each of the previous researchers selectively examined the relationship between some variables and the auditors’ turnover intention, while in none of them, have the factors affecting turnover intention been identified or explained so comprehensively. Therefore, the results of this study include all the factors extracted from the studies and that are consistent with other studies in this regard. On the other hand, the present study provides a more comprehensive model compared to previous studies with new analysis and classification.
According to the findings of the present study, the factors affecting the auditors’ turnover intention can be classified in different levels. Profession’s policy makers by controlling professional factors, audit partners by controlling Characteristics of Audit Institutions and attempting to improve organizational climate, managers and supervisors by improving Intra-organizational links and recruiters by considering individual factors and applicants’ attitudes can use the results of the research to influence professional turnover intention among auditors in audit profession.
Finally, some suggestions are presented for future research. 
 
Keywords: Auditing, Turnover intention, Meta Synthesis, Multi-grounded theory
 

Keywords


Akrout, O., & Ayadi, S. D. (2021). Intention to leave public accounting profession in Tunisia: a qualitative study. Journal of Accounting in Emerging Economies, 12(1), 1-28.
Andiola, L. M., Downey, D. H., Spilker, B. C., & Noga, T. J. (2018). An examination of the interactive effect of feedback source and sign in the offshoring environment: A social identity perspective. Behavioral Research in Accounting, 30(2), 1–21.
Bani Mahd, B. & Nejati, A. (2016). Investing organizational culture and work commitment. Financial Accounting and Auditing, 8 (30), 119-137. [In Persian]
Chang, W.-J. A., Wang, Y.-S., & Huang, T.-C. (2013). Work design-related antecedents of turnover intention: a multilevel approach. Human Resource Management, 52(1), 1–26.
Chi, W., Hughen, L., Lin, C. J., & Lisic, L. L. (2012). Determinants of audit staff turnover: evidence from Taiwan. International Journal of Auditing, 17(1), 100–112.
Chow, C. W., Harrison, G. L., McKinnon, J. L., & Wu, A. (2002). The organizational culture of public accounting firms: evidence from Taiwanese local and US affiliated firms. Accounting, Organizations and Society, 27(4-5), 347-360.
Ciftcioglu, A., Arsoy, A. P., & Sipahi, B. (2011). Investigating accountants’ occupational commitment and occupational turnover intention: evidence from Turkish accountants. International Journal of Accounting and Finance, 3(2), 165-176.
Collins, K. M., & Killough, L. N. (1992). An empirical examination of stress in public accounting. Accounting, Organizations and Society, 17(6), 535-547.
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches. Sage publications.
Dole, C., & Schroeder, R. G. (2001). The impact of various factors on the personality, job satisfaction and turnover intentions of professional accountants. Managerial Auditing Journal, 16(4), 234–245.
Dwyer, P. D., Welker, R. B., & Friedberg, A. H. (2000). A research note concerning the dimensionality of the professional commitment scale. Behavioral Research in Accounting, 12, 279.
Ganji, K., & Arabmazar Yazdi, M. (2021). Identifying the factors affecting professional turnover intention among the auditors. Iranian Journal of Accounting, Auditing and Finance5(3), 83-106.
Gertsson, N., Sylvander, J., Broberg, P., & Friberg, J. (2017). Exploring audit assistants’ decision to leave the audit profession. Managerial Auditing Journal, 32(9), 879–898.
Gholipoor, A. (2013) Organizational Behavior Management. SAMT [In Persian]
Glover, H. D., Mynatt, P. G., & Schroeder, R. G. (2000). The personality, job satisfaction and turnover intentions of African-American male and female accountants: An examination of the human capital and structural/class theories. Critical Perspectives on Accounting, 11(2), 173–192.
Goldkuhl, G., & Cronholm, S. (2010). Adding theoretical grounding to grounded theory: Toward multi-grounded theory. International Journal of Qualitative Methods, 9(2), 187–205.
Greenhaus, J. H., Collins, K. M., Singh, R., & Parasuraman, S. (1997). Work and family influences on departure from public accounting. Journal of Vocational Behavior, 50(2), 249–270.
Hasas Yeganeh, Y. & Amouzad, Sh. (2020). The factors affecting the professional judgment (ethics) of auditors and the pressures on them, Empirical Studies in Financial Accounting Quarterly, 17 (67), 1-26. [In Persian]
Hiltebeitel, K. M., & Leauby, B. A. (2001). Migratory patterns of entry-level accountants. CPA Journal, 71(4), 1689–1699.
Hom, P. W., & Kinicki, A. J. (2001). Toward a greater understanding of how dissatisfaction drives employee turnover. Academy of Management Journal, 44(5), 975–987.
Izedi Nia, N. & Masoumi Khanghah, Gh. (2010). Evaluating efficiency in accounting education. Mangement and Finance, (3), 167-192 [In Persian]
Kerr, V. O. (2005). Influence of perceived organizational support, organizational commitment, and professional commitment on turnover intentions of healthcare professionals in Jamaica. Nova Southeastern University.
Khajavi, Sh. & Kermani, E. (2019). Investigating the factors affecting knowledge sharing in auditing institutions. Audit Science Journal, 19 (75), 31-60. [In Persian]
Knechel, W. R., Mao, J., Qi, B., & Zhuang, Z. (2021). Is there a brain drain in auditing? The determinants and consequences of auditors' leaving public accounting. Contemporary Accounting Research, 38(4), 2461-2495.
Mehrani, K., Nargesian, A., & Ganji, K. (2016). Antecedents and consequences of perceived gender discrimination in the audit profession. Accounting and Auditing Review, 23(1), 97-116. [In Persian]
Meixner, W. F., & Bline, D. M. (1989). Professional and job-related attitudes and the behaviours they influence among governmental accountants. Accounting, Auditing & Accountability Journal, 2(1), 8-20.
Moosavi Shiri, S. M. & Yazdani, M. (2017). The role of the auditor voice and team-oriented Leadership’ supervisor on the effectiveness of the audit performance. Quarterly Financial Accounting Journal, 9 (34), 102-123 [In Persian]
Moradi, M., Lari Dash Bayaz, M., Khaksari, N. & Marandi, Z. (2017). The relationship between ethics, job satisfaction and organizational commitment with auditors’ turnover. First auditing and financial national congress, Mashhad. [In Persian]
Noshadi, M., Khodadadi, V., Vaez, S., & Hosseinzade, A. (2019). Development of audit services pricing model. Journal of Accounting Advances, 10(2), 283-318 [In Persian]
Nouri, H., & Parker, R. J. (2013). Career growth opportunities and employee turnover intentions in public accounting firms. British Accounting Review, 45(2), 138–148
Nouri, H., & Parker, R. J. (2020). Turnover in public accounting firms: a literature review. Managerial Auditing Journal, 35(2), 294–321.
Park, T. Y., & Shaw, J. D. (2013). Turnover rates and organizational performance: A meta-analysis. Journal of Applied Psychology, 98(2), 268.
Parsaeian, A. (2017). Strategic Management Accounting, Termeh Publication. [In Persian]
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603.
Rezaei, N., Bani Mahd, B., Hosseini, S. (2018). The effect of organizational and professional identity on the professional skepticism of the independent auditor. Audit Science Journal, 18 (71), 175-199. [In Persian]
Rezazadeh, J. & Davanipoor, A. (2008). An Investigation into the supervisory factors contributing to the auditors’ job satisfaction and their intentions to remain in the firm: An Iranian case. Accounting and Auditing Review, 15 (51), 19-63. [In Persian]
Sadraei, Gh., Mohammadrezaei, F., Gholami Jamkarani, R., & Faraji, O. (2021). Audit fee model in Iran: First evidence from a mixed method. Journal of Accounting Advances, 13(1).
Sandelowski, M., & Barroso, J. (2007). Handbook for Synthesizing Qualitative Research. Springer Publishing Company.
Schell, B. H., & DeLuca, V. M. (1991). Task-achievement, obsessive-compulsive, type A traits, and job satisfaction of professionals in public practice accounting. Psychological Reports, 69(2), 611-630.
Shaemi, A., Shabani Naftchali, J., & Khazaei Pool, J. (2014). Analysis the impact of perceived organizational climate on organizational citizenship behavior. Journal of Holistic Nursing and Midwifery, 24(3), 27-37. [In Persian]
Shamszade, B., Seif, A. & Davoodabadi Farahani, H. (2016). Studying relationship between characteristics of audit institutions and audit partners with audit quality, Financial Accounting Knowledge, 3 (1), 135-156. [In Persian]
Smith, K. J., Emerson, D. J., & Everly, G. S. (2017). Stress arousal and burnout as mediators of role stress in public accounting. Advances in Accounting Behavioral Research, 20, 79–116.
Smith, D., & Hall, M. (2008). An empirical examination of a three‐component model of professional commitment among public accountants. Behavioral Research in Accounting, 20(1), 75-92.
Strauss, A., & Corbin, J. (1998). Basic of qualitative research: Techniques and procedures for developing grounded theory. Sage Publications.
Taheri, Z., Moradi, M. & Jabbari Noghabi, M. (2017). Investigate the relationship between perceptions of professional growth opportunities and auditors' willingness to move. Journal of Audit Science, 16 (65), 199-213. [In Persian]
Tehrani, R., Ghazi Tabatabaei, S. & Khalife Soltani, S. (2005). Organizational professional conflict in accounting, Accounting and Auditing Review, 12 (41), 3-27. [In Persian]
Viator, R. E., & Scandura, T. A. (1991). A Study of mentor-protege relationships in large public accounting firms. Accounting Horizons, 20–30.
Wright, T. A. (1993). Correctional employee turnover: A longitudinal study. Journal of Criminal Justice, 21(2), 131–142.